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Frequently Asked Questions

Our FAQs answer most of your questions. If you cannot find the answer you are looking for here, please contact us.

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I am applying for jobs in another country. Can I use your online test and interview practice tools?

Yes. Many big employers source their online assessments from the same test providers. Our practice tests cover most of the major test providers. 

Regarding the interview, you can simply check our Interview Preparation page, where we state which company, country and role the mock interview is covering.

How does Learn and Pass help me prepare for online tests?

Here, you can practice numerical reasoning, verbal reasoning, situation judgment, and logical reasoning tests. These are the most common types of tests used by major employers. You start with basic tests to understand if you are ready for real assessment-style questions. If you are more advanced, you can start practising our real assessment-style questions in the challenge zone, which will help you understand the format and style of actual online tests. When you sit your actual online tests, you will be surprised by how familiar you are with the environment.

What is the best way to prepare for an online test?

The simple answer is to practice. But you need to practice in the right way to make sure that you do not waste your time. First, you need to know where you stand. This can be achieved by trying our basic tests. If they are not challenging enough for you, you can then progress to more advanced ones. If you find the basic level tests challenging, more practice is required.
Another tip: you need to understand what type of tests are used by the companies that you are applying for. This will allow you to practice in a more targeted way and save you time.

When should I sit the actual online test?

When you are ready! By practising our online assessment style tests, you will know when you are ready. You will see your results and feedback at the end of each test, including advice as to what you should do next. Once you are reliably passing our tests, you are ready for the real assessments.

My online test is in only a few days. What should I do?

You know which company you are applying for and what kind of tests they will have. Usually, the information will be on the company’s website. Otherwise, you can find out by logging into their application system without starting the test itself. Once you have found out, start practising accordingly. It is important to practice before every actual assessment.

I am applying for an internship/graduate scheme. Can I use your test to practice?

Of course. Our tests are developed with students and graduates in mind. Although everyone will benefit, students and recent graduates will find our tests particularly helpful.

Is the video interview simulation similar to the real digital/video interviews?

Yes. It is similar to the real video/digital interviews you will see. During the simulation/mock interview, questions will be displayed on your screen. You can then record your answers when you are ready.

Why should I use Video Interview Ready?

Did you know that a lot of job applicants fail the video/digital interview because they have never had one and are not familiar with how it works? This is your chance to practice and become familiar with the procedure so that you will be more comfortable in your actual interview. Plus, your submission will be reviewed by our experts, and you will receive feedback for improvement. This is the best way of learning.

Will my responses be reviewed by an AI?

No. They will be reviewed by our career advisors and your feedback will be tailored for you. We do not provide generic system-generated feedback.

What kind of feedback do I receive after I submit my interview?

We will review the content of your submission as well as your overall performance, including your gestures, language and general impression. We will then either call you or email you to discuss your performance with you. We will also advise you on how to make improvements.

I submitted my recording a few days, but I have not heard from you. What should I do?

Please reach out to us via help@learnandpass.co.uk. When you reach out to us, please confirm your email address so we can locate your information.

Do you share my recordings with anyone else?

Absolutely not. We do not work with any external organisations or third parties where we share your interview recordings.

Can I get a refund after my purchase?

You may be eligible for a refund in some circumstances. Please read the course benefits and our T&Cs carefully before purchasing.

How do I request a refund?

You will be eligible for a refund under the following circumstances. 

 

If you would like to request a refund, please contact us via help@learnandpass.co.uk.

My question has not been answered here. What should I do?

If you have any other questions that are not answered here, please feel free to reach out to us via our Contact Us page or via our email help@learnandpass.co.uk.